We are here to help with the cost-of-living. Visit our guide to access support.

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Making the most of your money
Don’t know where to start when it comes to making the most of your money? We’re here to help. We have collated a series of money saving tips to help you over the coming months. Below you will find helpful suggestions on simple steps you can take to save money, as well as advice on […]
https://ovh.org.uk/news-events/making-the-most-of-your-money/
A Letter From Our CEO
I hope this letter finds you and your family well during this challenging time. The last few weeks have been rather testing for everyone as we reshape our lives and workplaces to suit the unforeseen operating environment. The Sovini Group is committed to being open and transparent with our stakeholders. You will likely know us […]
https://ovh.org.uk/news-events/a-letter-from-our-ceo/
Paying your rent over the Christmas period
Do you live in Sefton and pay your rent weekly over 48 weeks during the year? Then please be aware our two non-debit weeks during the Christmas period are 24th December and 31st December (if you do not have rent arrears). If you have rent arrears and have arranged a repayment agreement you must continue […]
https://ovh.org.uk/news-events/paying-your-rent-over-the-christmas-period/
Asbestos
Asbestos is not something to be worried about, but you do need to be aware of the risks it could present if it is not safely managed. What is Asbestos? Asbestos is a naturally occurring mineral that has been used for many years in a variety of different building products. Due to its thermal heat […]
https://ovh.org.uk/support/asbestos/
Legionella
Legionella are a species of bacteria that cause a potentially fatal form of pneumonia called Legionnaires’ disease. The information below will explain what Legionnaires’ disease is, how to reduce your risk getting the disease and symptoms to look out for. What is Legionnaires’ disease? Legionnaires’ disease is potentially fatal and is caused by legionella bacteria. […]
https://ovh.org.uk/support/legionella/
Having problems paying?
If you are experiencing difficulties paying your rent, we are here to help. It is important that you contact us so we can help you to find a solution. If you allow rent arrears to build up, you could face legal action. In the event that you are experiencing financial difficulty, please contact the Commercial Housing Team […]
https://ovh.org.uk/support/having-problems-paying-2/
Dealing with cold weather
During the cold weather, try to keep your home fairly warm at all times. If water freezes in pipes, it can cause serious damage. Before the winter period approaches, check that all water pipes and tanks in the roof space or outside are insulated. If you find any problems, please contact us and we will […]
https://ovh.org.uk/support/cold-weather/
Loan sharks
Illegal Money Lending Illegal money lenders, or loan sharks as they are commonly known, are the most dangerous and unregulated form of credit available. Often non payment can result in threats, intimidation and assault. Some reported cases have seen borrowers forced into prostitution and other criminal activity to clear their debt. Often a loan shark […]
https://ovh.org.uk/loan-sharks/
Welfare and benefits advice
Financial Inclusion Our Financial Inclusion team provide all aspects of welfare and benefit advice to help maximise the income of our tenants. The team can help you to: Complete benefit checks. Provide advice on any type of benefits including tax credits. Make social fund applications. Provide assistance with benefit overpayment issues. Assist in resolving problems […]
https://ovh.org.uk/support/welfare-and-benefits-advice/
What if I don’t pay?
Paying your rent is your responsibility. It is a common mistake for tenants who are in receipt of full housing benefit to believe they don’t have to pay rent. They do – it is just that their Housing Benefits are paid for them by the council on their behalf. If a Housing Benefit claim is […]
https://ovh.org.uk/support/what-if-i-dont-pay/