Case studies
Discover how we’re building stronger neighbourhoods through meaningful stakeholder engagement, impactful days of action, and ensuring our customer voice is heard.
2026/27
Customer and Stakeholder Engagement
Bringing Veterans Together for Armed Forces Day
One Vision Housing was proud to support Veterans in Sefton by providing funding towards a special Armed Forces Day NAAFI Break and BBQ, bringing veterans, families, volunteers, partner organisations and community supporters together for a day of connection and celebration.
Beat the Breathlessness - Supporting Tenant Health and Wellbeing
Working alongside Everton in the Community, One Vision Housing promoted and supported the delivery of the Beat the Breathlessness campaign at the Brunswick Youth and Community Centre. The event offered tenants free blood pressure and heart rhythm checks, helping customers gain a better understanding of their health and wellbeing.
-
Customer Journey Mapping – Independent Living
Customer Journey Mapping – Complaints
Community Development Fund Panel
Customer Journey Mapping – Outcomes for Customers
Netherton Neighbourhood Fun Fest
Neighbourhood Drop-in Sessions
High-Rise Building Safety Group July 2024
Better Social Housing Review – Recommendation Three
OVH Customer Voice – Scrutiny Review 23_24 Tenant Satisfaction and Void Lettings
Sovini’s BIG Community Christmas
YKids Bootle Literacy Festival