We are here to help with the cost-of-living. Visit our guide to access support.

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Contact us

Please fill out our contact form at the bottom of the page and a member of our Customer Support Team will be in touch with you soon.

Other ways to contact One Vision Housing

You can email enquiries@ovh.org.uk or call 0300 365 1111.

Please note this service is available between 8am and 6pm, Monday to Friday (excluding bank holidays).

Emergency repairs are reportable via the phone number above 24 hours, 7 days a week.

Calls to this number are at a local rate and may be included in any inclusive call minute package you may have.

You can also send us a letter via:

One Vision Housing
PO Box 891,

My Account

The latest version of our customer portal, My Account, is now live.

In addition to paying rent, you can now:

  • Update your contact details
  • Raise a repair request (non-emergency)*
  • Schedule or reschedule a repair appointment
  • Request a call

and more!

Media enquiries

Please send any media enquiries to our Marketing and Communications Team via mac@sovini.co.uk.

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This page was last updated on 12/03/2024