Across 2022/23 we remained dedicated to the communities we serve, delivering excellent services for our customers and providing good quality, affordable homes across vibrant neighbourhoods.
We created opportunities through 17 new jobs and 11 apprenticeships, providing employment prospects for local communities to expand our services. Our colleagues have also undertaken 1,178 hours of professional development, helping to improve the customer experience.
As part of The Sovini Group, we changed lives by investing in our communities, supporting hundreds of local initiatives that have helped almost 10k beneficiaries across the North West.
We remained true to our vision of a better future, having spent circa £29.3m to deliver new homes through our ambitious development programme and invested circa £36m to improve our existing homes.
Our communities are at the heart of everything we do and our Customer Voice Group has been instrumental in the improvement of our services, whilst our Customer Service Centre supported over 162k enquiries.
In our 2022/23 annual report, we delve deeper into how we have strengthened our offer and services across the last financial year.
Read the full report today:
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