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- Selling your Shared Ownership home
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You’re able to sell your shared ownership home at any time as long as certain requirements are met. You should also check your Shared Ownership lease or ask for legal advice if you’ve any legal queries. Our step to step process is set to support you through the sale of your home. Step 1. Let […]
https://ovh.org.uk/support/selling-your-shared-ownership-home/ - Staircasing
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https://ovh.org.uk/support/staircasing/ - Energy Performance Certificates
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Since 1st October 2008, the provision of Energy Performance Certificates (EPCs) has been compulsory for all properties made available through choice based lettings. The Energy Performance Certificate is similar to the labels now provided with domestic appliances, such as refrigerators and washing machines where ratings range from A-G (A being very efficient and G being […]
https://ovh.org.uk/about-us/energy-performance-certificates/ - Telecare Service
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The Telecare Service is available to all our Independent Living customers 24 hours a day, 365 days a year. It is to be used in case of an emergency during out-of-hours periods, when the allocated Independent Living Officer is unavailable. At the touch of a button emergencies will be responded to within minutes by arranging […]
https://ovh.org.uk/24-hour-telecare-service/ - What if I don’t pay?
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In the event that you do not pay your service charges and accrue arrears, we reserve the right to take the following action: Directly approach your lender for settlement of the outstanding amount. Please note, this may be added to your mortgage, and your provider may pass lender charges directly onto you. Apply to the County Court for judgment to be entered […]
https://ovh.org.uk/support/what-if-i-dont-pay-2/ - Community Development Fund
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We have a Community Development Fund available for voluntary and community groups who want to deliver projects or services that benefit customers in our communities. The fund has been established to enable community and voluntary organisations to contribute to our vision for a better future. A total of £15,000 will be available in the form […]
https://ovh.org.uk/support/community-development-fund/ - Volunteer at our Community Gardens
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One Vision Housing has Community Gardens in many parts of Sefton, including: Ford Lane Community Garden, the garden between Hinton St and Lawler St and Netherton Community Garden. The Gardens are managed by local organisations such as Feelgood Factory and B 4 Biodiversity who work with local schools, volunteers and other community groups to convert unused and […]
https://ovh.org.uk/support/volunteer-at-our-community-gardens/ - Service charges
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A service charge is your contribution towards the costs of additional services which are beyond the benefit of occupying your home. Service charges can include the provision of security (including door entry and CCTV), cleaning, heating and lighting in communal areas, as well as grounds maintenance and other services. See the list of different service charges […]
https://ovh.org.uk/support/service-charges-2/ - Legal Information
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PLEASE READ THESE TERMS CAREFULLY BEFORE USING THIS SITE: General Access to and the use of this One Vision Housing Limited site is subject to the following terms and conditions and the laws of England and Wales. By using this site you agree to these terms. If you do not agree to them, do not […]
https://ovh.org.uk/legal-information/ - Certifications & Awards
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Customer Service Excellence Award Retained since April 2010 Customer Service Excellence (CSE) is a nationally recognised standard designed to drive customer-focused change. A practical tool dedicated to bringing high-level customer service concepts into common practice, CSE helps organisations put the customer at the forefront of their business. Promoting concepts of continual improvement; organisations will […]
https://ovh.org.uk/about-us/certifications-awards/