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Ways to pay

You are responsible for paying your rent and there are a number of ways you can do this.

Below we have listed the different ways to pay:

Failure to pay

If you fail to pay your rent and service charges when given reasonable requests to do so, it will be classed as a breach of your tenancy agreement and we will take enforcement action in accordance with our rent payment and arrears recovery policy. Your home is at risk if you fail to pay.

Statutory consultation and rights to appeal

If you have a dispute about your rent or service charge, we would encourage you to contact us directly to see if we can resolve the issue. If you are still dissatisfied you may appeal to the First Tier Tribunal Property Chamber (Residential Property) for a determination.

We will consult with you regarding service charges in accordance with the terms of your tenancy agreement. For those customers whose tenancy agreement confirms variable services charg

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This page was last updated on 13/06/2024