If you are struggling to pay your rent, please let us know as soon as possible.
You can do so by contacting your Neighbourhood Service Officer directly, emailing us via email@example.com or calling us on 0300 365 1111.
You may be eligible to apply for a Discretionary Housing Payment (DHP) if you are unable to meet housing costs from your available income and are in receipt of Housing Benefits or Universal Credit. To apply for a DHP, please visit our local support services section below.
If you are refused a DHP and are affected by bedroom tax, a benefit cap, and/or Universal Credit, you may be eligible to apply for our Hardship Fund to help pay your rent. Please contact us via the details above for more information and to arrange an affordability assessment.