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Don’t let your home fall into disrepair, allow us access!

At One Vision Housing, our top priority is providing safe, healthy, and high-quality homes for our customers. To do this, we absolutely need your cooperation in granting our teams access to your property. Why access is crucial? Regular surveys and inspections are essential, and a legal requirement, to maintain the standards of the homes we […]
https://ovh.org.uk/news-events/dont-let-your-home-fall-into-disrepair-allow-us-access/

Our Community Hero Awarded

As part of Anti-Social Behaviour Awareness Week 2025, we are thrilled to announce the recipient of our annual Community Hero Award! This award celebrates individuals who truly embody our values and make a profound, positive difference in their communities. We were blown away by the overwhelming number of inspiring nominations we received. These nominations truly […]
https://ovh.org.uk/news-events/our-community-hero-awarded/

Continuing our commitment to clear alleyways

Our dedicated Alleyway Strategic Action Plan, in partnership with Sovini Waste Solutions, continues to make a real difference, transforming our alleyways into cleaner, safer communities for you. Last week Hankey Drive, Rainford Avenue and Southport Road received a fly-tipping removal makeover from Sovini Waste Solutions. They not only removed all fly-tipping and unwanted items but […]
https://ovh.org.uk/news-events/continuing-our-commitment-to-clear-alleyways/

The Danger of False Alarms

At One Vision Housing, your safety is our main priority. We ensure this by installing fire alarms and other vital anti-fire measures in all our blocks to keep you as safe as possible. However, we’ve recently had several false alarms, often caused by smoking/vaping. It’s crucial we all understand why this is a serious issue. […]
https://ovh.org.uk/news-events/the-danger-of-false-alarms/

Katie’s commitment to Inclusive Service

Here at One Vision Housing, we’re passionate about making sure our services are accessible to everyone. It is incredibly important to us that every single customer, whatever their abilities or needs, can easily reach out and get the support they’re looking for. Our Customer Experience Co-Ordinator, Katie Joynson, is deeply committed to ensuring the inclusion […]
https://ovh.org.uk/news-events/katies-commitment-to-inclusive-service/

How our Involved Customers are shaping our services

At One Vision Housing, your input is incredibly valuable. That’s why we’ve established our Customer Voice groups, giving you a direct way to share your thoughts and help us improve. Our dedicated Involved Customers are already making a real difference, working to ensure our services consistently meet your standards. Want to see what they’ve been […]
https://ovh.org.uk/news-events/how-our-involved-customers-are-shaping-our-services/

Customer Voice Newsletter – June 2025

We’re excited to share the latest news from One Vision Housing’s Customer Voice team, and upcoming opportunities for you to get involved and share your feedback. Upcoming Customer Voice meetings Complaints Group – Wednesday 4th June 12pm – 2pm, – The Brunswick Youth and Community Centre Policy and Strategy Review Group Open Day – Thursday […]
https://ovh.org.uk/news-events/customer-voice-newsletter-june-2025/

Continuing our support for LGBTQIA+ communities

At One Vision Housing, we’re committed to creating a welcoming and inclusive environment for everyone. That’s why we’re proud to uphold our commitment to the LGBTQIA+ community, a commitment we’ve demonstrated by attaining the Navajo Charter Mark for over four years. The Navajo Charter Mark, sponsored by In-Trust Merseyside and supported by vital LGBTQIA+ community […]
https://ovh.org.uk/news-events/continuing-our-support-for-lgbtqia-communities/

You said, we did is now live!

You Said, We Did is now live! We’re delighted to share how your feedback from January to March (Quarter 4) has directly led to service improvements. Every quarter, which is a three-month period, we carefully review your valuable feedback and insights. This helps us find new ways to tailor our services to better suit your […]
https://ovh.org.uk/news-events/you-said-we-did-is-now-live/

Leading with Inclusion – Lelir Yeung

As Chair of the Board for One Vision Housing, part of The Sovini Group, Lelir Yeung has a demonstrable track record of delivering change programmes and initiatives to support underrepresented, marginalised and disadvantaged communities. Lelir shares her insight and aspirations for the Group, with a strong focus on further embedding an inclusive culture that values […]
https://ovh.org.uk/news-events/leading-with-inclusion-lelir-yeung/