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Hop into Easter with free activities and food near you!

This Easter break, Liverpool is offering a basketful of fantastic, free activities for children and young people, from reception age up to 16, who qualify for benefits related free school meals. The Easter Holiday Activities and Food (HAF) program, which kicked off on April 7th and runs throughout the school holidays, is hosting a range […]
https://ovh.org.uk/news-events/hop-into-easter-with-free-activities-and-food-near-you/

Celebrate Global Recycling Day with a clutter-free community!

Join the global movement to protect our environment and promote sustainability by celebrating Global Recycling Day on Tuesday 18th March. What better way to get involved than by decluttering this spring and ensuring your waste is recycled responsibly? Our Group partner, Sovini Waste Solutions is dedicated to minimising landfill waste. They carefully filter collected materials […]
https://ovh.org.uk/news-events/celebrate-global-recycling-day-with-a-clutter-free-community/

Customer Voice Newsletter – March 2025

We’re excited to share the latest news from One Vision Housing’s Customer Voice team, and upcoming opportunities for you to get involved and share your feedback. Upcoming Involvement Opportunities Complaints Champion Role Training – 18th March 12pm-2pm, Brunswick Youth and Community Centre, 104 Marsh Lane, Bootle. Complaints Champion Role Training – 20th March 12pm-2pm, Virtual, Microsoft Teams […]
https://ovh.org.uk/news-events/customer-voice-newsletter-march-2025/

Home Safety

https://ovh.org.uk/support/home-safety/

How we enhance our services through Making Every Contact Count

At One Vision Housing we understand the importance of our customers contribution. Your insights and feedback are crucial in helping us deliver the most effective and responsive services possible. That’s why every interaction with you is significant – it allows us to provide the best possible care and support. In order to help support landlords […]
https://ovh.org.uk/news-events/how-we-enhance-our-services-through-making-every-contact-count/

Days of Action: Cleaning up neighbourhoods and bringing the community together

We’re working hard to enhance quality of life for our customers by revitalising neighbourhoods and fostering a sense of community spirit. Our Neighbourhood Services Team, alongside Merseyside Police and Merseyside Fire and Rescue Service, has completed 17 Days of Action since April 2024. These events aim to tackle fly-tipping and anti-social behaviour, while also focusing […]
https://ovh.org.uk/news-events/days-of-action-cleaning-up-neighbourhoods-and-bringing-the-community-together/

Customer Voice Introduction Event: Your first step to becoming an involved customer

Have you ever wondered how you could make a real difference at One Vision Housing? Or you are curious about what it means to be an involved customer? Then we warmly invite you to our upcoming Customer Voice Introduction Event! This is the perfect opportunity to learn all about Customer Voice and how you can […]
https://ovh.org.uk/news-events/customer-voice-introduction-event-your-first-step-to-becoming-an-involved-customer/

Meet the Apprentices that are shaping our future

National Apprenticeship Week is a time to celebrate the positive impact apprenticeships offer and the incredible apprentices at One Vision Housing! This special week gives us the opportunity to shine a spotlight on their talent and dedication. Let’s meet some of our rising stars! Meet our Apprentices! Grace Lowe, Customer Service Apprentice, embarked on her […]
https://ovh.org.uk/news-events/meet-the-apprentices-that-are-shaping-our-future/

Sovini Speaks Apprenticeships

In honour of National Apprenticeship Week 2025, One Vision Housing and The Sovini Group has celebrated this week with the newest episode of our workplace podcast, Sovini Speaks. Christina Forshaw, Learning and Development Manager, welcomes guests Ian Mitchell, Managing Director of Housing and Lauren Kelly, Neighbourhood Services Officer. Alongside Sovini Property Services’ Plumber and Domestic […]
https://ovh.org.uk/news-events/sovini-speaks-apprenticeships/

Customer Voice Newsletter – February 2025

We’re excited to share the latest news from One Vision Housing’s Customer Voice team, and upcoming opportunities for you to get involved and share your feedback. Upcoming Involvement Opportunities Scrutiny Team – Scrutiny Review Meeting – Wednesday 12th February, 12pm-2pm  A Scrutiny Review provides customers with an opportunity to delve deep into housing matters which they may […]
https://ovh.org.uk/news-events/customer-voice-newsletter-february-2025/