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Become a Digital Policy Reader and help shape our future

Are you passionate about making a real difference? One Vision Housing is seeking keen digital readers to provide invaluable feedback on our policies and strategies. Your contribution will play a crucial role in shaping the development polices and strategies at One Vision Housing. This when-necessary role will help us ensure they are effective and relevant. […]
https://ovh.org.uk/news-events/become-a-digital-policy-reader-and-help-shape-our-future/

Building a Better Future with our new EDI Group

One Vision Housing’s commitment to equality, diversity, and inclusion (EDI) continued this week with our first Customer Voice Team’s EDI Group. Focusing on our customers’ experiences, we gained essential feedback to help shape our services so they work for all of them. What does EDI mean to our customers? We were delighted with the turnout, […]
https://ovh.org.uk/news-events/building-a-better-future-with-our-new-edi-group/

Sovini Property Services delivers excellent service

The recent cold months has had its challenges for many, but Sovini Property Services have remained committed to ensuring the safety and comfort of our customers. The team has been busy providing excellent service. Prioritising Safety and Warmth With temperatures plummeting, the Gas Team has been working tirelessly to address boiler and heating issues. Their […]
https://ovh.org.uk/news-events/sovini-property-services-delivers-excellent-service/

Make a difference and join our Equality, Diversity, and Inclusion Group

One Vision Housing are dedicated to creating a fully accessible and equal experience for all our customers. Our Equality, Diversity, and Inclusion group is helping us achieve this! If you are passionate about Equality, Diversity and Inclusion, we invite you to join our EDI Group. This group will provide a platform to discuss EDI within […]
https://ovh.org.uk/news-events/make-a-difference-and-join-our-equality-diversity-and-inclusion-group/

Unlock your potential with our new Training and Skills Hub

At One Vision Housing, we are dedicated to the success of both our customers and employees. That’s why we are thrilled to announce the launch of our new Customer Training and Skills Hub. Offering a wide range of resources and opportunities to help you achieve your professional goals. If you are looking to enhance existing […]
https://ovh.org.uk/news-events/unlock-your-potential-with-our-new-training-and-skills-hub/

OVH apprentices bring Christmas joy to disadvantaged children

This past Christmas, our amazing apprentices at One Vision Housing went above and beyond to make sure every child received a special gift. They organised and delivered our very first Christmas Eve boxes, bringing smiles to the faces of many vulnerable children across the Northwest. Customer Experience Apprentice, Grace Lowe, lead on the appeal, encouraging […]
https://ovh.org.uk/news-events/ovh-apprentices-bring-christmas-joy-to-disadvantaged-children/

Customer Voice Newsletter – January 2025

We’re excited to share the latest news from One Vision Housing’s Customer Voice team, and upcoming opportunities for you to get involved and share your feedback. Upcoming Customer Voice meetings Customer Voice – Induction session – Thursday 16 Jan, 5pm – 6pm Review performance figures and provide feedback on areas you think we can improve on. […]
https://ovh.org.uk/news-events/customer-voice-newsletter-january-2025/

Become an Involved Customer!

At One Vision Housing, we value our customers insights as they help us to provide the best possible service. We are excited to offer a variety of customer engagement opportunities through our Customer Voice team. Flexible ways to get involved Whether you have a few minutes to complete a quick survey or a few hours […]
https://ovh.org.uk/news-events/become-an-involved-customer/

Report Fly-tipping: Keep our communities clean

At One Vision Housing, we are committed to creating safe, secure and clean neighbourhoods. That’s why we want to hear from our customers regarding fly-tipping in their community. Fly-tipping is not only unsightly and frustrating, but also can increase rodent activity which leads to significant health issues. To prevent these offences and to protect our […]
https://ovh.org.uk/news-events/report-fly-tipping-keep-our-communities-clean/

Getting Ready for the Holidays: Christmas Hours and Contact Information

Christmas is almost here! As you prepare for the festive season, we want to ensure you have all the information you need to stay connected and informed. Our adjusted opening hours: We’ll be closed from 4pm on Monday 23rd December and regular service will resume at 8am Tuesday 2nd January. Need us during the holidays? […]
https://ovh.org.uk/news-events/getting-ready-for-the-holidays-christmas-hours-and-contact-information/