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Customer Voice

Our customers are the most important people to us, and we pride ourselves on offering more than bricks and mortar. We strive to create opportunities and change lives of those living within our thriving, inclusive communities. 

We recognise that you, our customers, can help to shape our services, and this is why we would love for you to get involved! 


Join our Customer Voice Group

We provide our customers with plenty of opportunities to get involved and help to shape, influence and improve the services we deliver.

Join our Customer Voice today to get involved.

Compliments, Feedback and Complaints

We are dedicated to providing excellent customer services and your feedback is essential in helping us shape our services.

Share your suggestion, give a compliment or make a complaint.

You Said, We Did

Sometimes things don’t go to plan, and our services may fall below your expectations. We want you to know that your feedback is invaluable and helps us to focus our efforts on things that matter most to you. 

Take a look at our latest ‘You Said, We Did’ report.

Our Performance

The needs of our customers is important to us, that’s why we regularly ask those who access our services to review our performance through a variety of different surveys. 

View our latest performance reviews and survey results.

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