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Get Involved

https://ovh.org.uk/get-involved/

You’re invited to play a part in this year’s Anti-social Behaviour Awareness Week

From the 18th to the 22nd of July, our Neighbourhood Service Officers and ASB Team are touring the Liverpool City Region and Cheshire alongside Merseyside Fire & Rescue and Merseyside Police with a series of events to get involved in.
https://ovh.org.uk/news-events/asb-awareness-week-2022/

National Scrutiny Week

At One Vision Housing we are committed to providing our customers with plenty of opportunities to get involved and help to shape, influence and improve the services we deliver. During National Scrutiny Week we would like to recognise our Customer Scrutiny Team who are in place to scrutinise and recommend improvements to services offered by One Vision Housing.
https://ovh.org.uk/news-events/national-scrutiny-week/

Energy Performance Certificates

Since 1st October 2008, the provision of Energy Performance Certificates (EPCs) has been compulsory for all properties made available through choice based lettings. The Energy Performance Certificate is similar to the labels now provided with domestic appliances, such as refrigerators and washing machines where ratings range from A-G (A being very efficient and G being […]
https://ovh.org.uk/about-us/energy-performance-certificates/

Come and Chat

Over the coming months, One Vision Housing will be hosting drop-in community sessions at our neighbourhood cafés. Residents are welcome to join our Housing Officers for refreshments and to discuss any tenancy queries. Some sessions will also be attended by our Financial Inclusion Officer who will be able to provide information on maximising benefits. Please […]
https://ovh.org.uk/news-events/come-and-chat-2/

Tenant Management Organisations

Tenant Management Organisations are groups made up of customers in a residential area that provide some, or all, housing management tasks on behalf of their landlord.  This can include the management of a small number of properties, typically managed by volunteers, or large estates with employees such as Housing Managers, Caretakers and Repair Operatives. Tenant […]
https://ovh.org.uk/get-involved/tenant-management-organisations/

OVH Retirement Housing scheme customers raise over £2.5k for Macmillan Cancer Support

1st October marked International Older Person’s Day which works to bring our older community together and highlight their contribution to society. In celebration of the day OVH hosted a number of events across our seven Retirement Housing schemes to raise money for Macmillan Cancer Support. In addition to donating home-baked treats, customers had fun playing […]
https://ovh.org.uk/news-events/ovh-retirement-housing-scheme-customers-raise-over-2-5k-for-macmillan-cancer-support/

Customer Care Charter

We are committed to providing all our customers with an efficient, high quality service.  We developed our Customer Care Charter after consulting with our involved tenants. The Customer Care Charter gives a commitment to: Provide excellent customer care (as evidenced through our satisfaction surveys) Respond to reports of ASB within one working day Respond to […]
https://ovh.org.uk/about-us/our-customer-care-charter/

Volunteer at our Community Gardens

One Vision Housing has Community Gardens in many parts of Sefton, including: Ford Lane Community Garden, the garden between Hinton St and Lawler St and Netherton Community Garden. The Gardens are managed by local organisations such as Feelgood Factory and B 4 Biodiversity who work with local schools, volunteers and other community groups to convert unused and […]
https://ovh.org.uk/support/volunteer-at-our-community-gardens/

Legal Information

PLEASE READ THESE TERMS CAREFULLY BEFORE USING THIS SITE: General Access to and the use of this One Vision Housing Limited site is subject to the following terms and conditions and the laws of England and Wales. By using this site you agree to these terms. If you do not agree to them, do not […]
https://ovh.org.uk/legal-information/