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Communal Area Satisfaction is on the up!

Your happiness with your home and the shared spaces around it means the world to us. That’s why we’ve been working hard to make improvements, and we’re excited to share some great news! We’re thrilled to announce that your satisfaction with our communal areas has significantly improved, now surpassing our goal of 72.4%! We regularly […]
https://ovh.org.uk/news-events/communal-area-satisfaction-is-on-the-up/

Plumpton Field has been fully reserved!

It’s exciting news from Woodplumpton, Preston, as Plumpton Field has now been completely reserved! All the contemporary and affordable homes in this charming development have now found their soon-to-be homeowners, helping them achieve their dreams of homeownership. These two, three and four-bedroom homes were designed for immediate move-in, boasting fully floored interiors, solar panels, gas […]
https://ovh.org.uk/news-events/plumpton-field-has-been-fully-reserved/

Phase One of Barton Brook Green coming soon!

Exciting news for those seeking a new home! Phase One of our stunning Barton Brook Green development is arriving soon, offering a collection of 68 beautiful properties. You’ll be able to choose from a variety of contemporary, open-plan 2, 3, and 4-bedroom homes, perfectly designed to accommodate families of all sizes. Each home is situated […]
https://ovh.org.uk/news-events/phase-one-of-barton-brook-green-coming-soon/

Join “Watt could go wrong” webinar to stay safe with your e- bikes

With the popularity of E bikes rising, so are fires linked to their batteries. That’s why “Watt could go wrong” campaign is hosting a webinar that aims to educate on the danger of e-bike batteries and how to keep you and your loved ones safe. Did you know that since 2020, fires linked to e-bikes […]
https://ovh.org.uk/news-events/join-watt-could-go-wrong-webinar-to-stay-safe-with-your-e-bikes/

Join an immersive celebration of women’s resilience this International Women’s Day

Be moved, inspired and connect at the iconic Bombed Out Church for a powerful exhibition. Neurotriage invites everyone to enjoy to this multi-day exhibition that highlights the strength and resilience of women. Witness a collection of authentic stories, installations, and eye-opening photography that illuminates the experiences of women who have faced the challenges of homelessness. […]
https://ovh.org.uk/news-events/join-an-immersive-celebration-of-womens-resilience-this-international-womens-day/

Sovini Property Services springs in customer satisfaction

We’re excited to share some good news from Sovini Property Services! We’ve been working hard to improve your experience, and we’re seeing fantastic results. We’re delighted that customer satisfaction has risen, and our teams have been performing brilliantly. It’s all about making your experience better, and we’re thrilled with the progress we’re making together Grounds […]
https://ovh.org.uk/news-events/sovini-property-services-springs-in-customer-satisfaction/

Building a more inclusive service with our Fair Access to Services Survey

It’s truly important to us that our customers feel supported and can easily access our services. That’s why we share our Fair Access to Services Survey with customers, to listen to you and understand any obstacles you might face. This feedback helps us make positive changes to our services. We want to share some of […]
https://ovh.org.uk/news-events/building-a-more-inclusive-service-with-our-fair-access-to-services-survey/

Days of Action: Cleaning up neighbourhoods and bringing the community together

We’re working hard to enhance quality of life for our customers by revitalising neighbourhoods and fostering a sense of community spirit. Our Neighbourhood Services Team, alongside Merseyside Police and Merseyside Fire and Rescue Service, has completed 17 Days of Action since April 2024. These events aim to tackle fly-tipping and anti-social behaviour, while also focusing […]
https://ovh.org.uk/news-events/days-of-action-cleaning-up-neighbourhoods-and-bringing-the-community-together/

17th Day of Action completed!

Dedicated to our commitment to create safer and cleaner neighbourhoods for our customers, we have completed our 17th Day of Action to tackle the litter and fly-tipping issues. Last week Bootle Captains Lane estates received a visit from our Neighbourhood Services Officers, alongside Merseyside Police and Merseyside Fire and Rescue Team. This collaboration participated to […]
https://ovh.org.uk/news-events/17th-day-of-action-completed/

Building a Better Future with our new EDI Group

One Vision Housing’s commitment to equality, diversity, and inclusion (EDI) continued this week with our first Customer Voice Team’s EDI Group. Focusing on our customers’ experiences, we gained essential feedback to help shape our services so they work for all of them. What does EDI mean to our customers? We were delighted with the turnout, […]
https://ovh.org.uk/news-events/building-a-better-future-with-our-new-edi-group/