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Results for: get involved

Building a Better Future with our new EDI Group

One Vision Housing’s commitment to equality, diversity, and inclusion (EDI) continued this week with our first Customer Voice Team’s EDI Group. Focusing on our customers’ experiences, we gained essential feedback to help shape our services so they work for all of them. What does EDI mean to our customers? We were delighted with the turnout, […]
https://ovh.org.uk/news-events/building-a-better-future-with-our-new-edi-group/

Customer Voice Newsletter – January 2025

We’re excited to share the latest news from One Vision Housing’s Customer Voice team, and upcoming opportunities for you to get involved and share your feedback. Upcoming Customer Voice meetings Customer Voice – Induction session – Thursday 16 Jan, 5pm – 6pm Review performance figures and provide feedback on areas you think we can improve on. […]
https://ovh.org.uk/news-events/customer-voice-newsletter-january-2025/

#BeHeard: Help Shape our Future!

Join us for an interactive session as part of our Customer Voice group’s #BeHeard campaign. Your voice matters! We value your perspective and want to hear your ideas to shape our goals and approach for the next 5 years. By working together, we can ensure our strategy aligns with your needs and regulatory standards. Event […]
https://ovh.org.uk/news-events/beheard-help-shape-our-future/

Report Fly-tipping: Keep our communities clean

At One Vision Housing, we are committed to creating safe, secure and clean neighbourhoods. That’s why we want to hear from our customers regarding fly-tipping in their community. Fly-tipping is not only unsightly and frustrating, but also can increase rodent activity which leads to significant health issues. To prevent these offences and to protect our […]
https://ovh.org.uk/news-events/report-fly-tipping-keep-our-communities-clean/

Day of Action: Tackling Fly-tipping and Anti-Social Behaviour on the Wirral

One Vision Housing joined forces with Sovini Property Services and Merseyside Police for a successful Day of Action to tackle fly-tipping and anti-social behaviour in the Wirral. Our dedicated Neighbourhood Services Team, armed with litter pickers, transformed Thorburn Lodge and Maude Royden estates by clearing fly-tipping and waste. Sovini Property Services furthered the clean-up by […]
https://ovh.org.uk/news-events/day-of-action-tackling-fly-tipping-and-anti-social-behaviour-on-the-wirral/

Introducing Our New Audio Newsletter!

We are thrilled to introduce a new way to stay up to date with the latest news from the One Vision Housing Customer Voice team. Now, you can listen to our latest updates, learn how to get involved, and how to share your valuable feedback. Our audio newsletter is designed to be accessible to all, […]
https://ovh.org.uk/news-events/introducing-our-new-audio-newsletter/

#BeHeard: Join Our New Leaseholders Group

As part of our Customer Voice group’s #BeHeard campaign, we are inviting you to be a part of our new Leaseholders Group panel. One Vision Housing is committed to providing our tenants and leasehold customers with plenty of opportunities to get involved, share your thoughts and experiences. You told us you wanted a dedicated space […]
https://ovh.org.uk/news-events/beheard-join-our-new-leaseholders-group/

Energy Performance Certificates

Since 1st October 2008, the provision of Energy Performance Certificates (EPCs) has been compulsory for all properties made available through choice based lettings. The Energy Performance Certificate is similar to the labels now provided with domestic appliances, such as refrigerators and washing machines where ratings range from A-G (A being very efficient and G being […]
https://ovh.org.uk/about-us/energy-performance-certificates/

Customer Consultation

https://ovh.org.uk/customer-consultation/

Neil’s Vision for Clearer Alleyways

Last month saw the launch of our Alleyway Strategic Action Plan, a vital initiative designed to combat the persistent issue of fly-tipping. This crucial project has been managed and maintained by Neil Kenwright, Head of Housing at One Vision Housing, who is personally invested in transforming these spaces for the better. Neil is passionate about […]
https://ovh.org.uk/news-events/neils-vision-for-clearer-alleyways/