Sovini Property Services delivers excellent service

Published: 4/1/2025

The recent cold months has had its challenges for many, but Sovini Property Services have remained committed to ensuring the safety and comfort of our customers. The team has been busy providing excellent service.

Prioritising Safety and Warmth

With temperatures plummeting, the Gas Team has been working tirelessly to address boiler and heating issues. Their number one priority has been to ensure all homes are safe and warm for our customers. Their dedication to swift and effective service has been essential.

New Year, new windows and doors

The windows and doors team has kicked off the new year with a remarkable 91% success rate in their external Health and Safety Audit. Prioritising customer safety and care for tenant during the window removal process has been the main concern. As a result, the team has received positive feedback for their efforts to keep tenants warm and comfortable throughout this process.

Exceptional Results for our Windows and Door team

Window and Door Installer, Thomas Tallon and Multi Skilled Kitchen Fitter, James Johnson have successfully installed and fitted facia and soffits in our properties to high standards. With zero call backs and outstanding customer feedback, they have achieved a 100% success rate across 181 jobs.

Five Star Operatives

Last month, Sovini Property Services received over 50 five-star reviews from grateful customers. Customers have expressed their appreciation and satisfaction of the work of our operatives.

Peter Hayes, Multi Skilled Operative, received Six five-star comments including:

“I was very happy with the services and the friendly operative. The operative was professional and skilled, and completed the job efficiently and to a high standard.”

Kurt Hesketh, Multi Skilled Groundworker, received Four five-star comments including:

“He was a nice guy, very friendly and polite. He was reassuring and did a good job.”

Paul Wilks, Multi Skilled Operative, Four five-star comments including:

“I am very happy and appreciative for the work Paul did. He put in a lot of effort to get the issue rectified, I can’t thank him enough.”

One Vision Housing is thrilled for the high-quality services provided by Sovini Property Services. The partnership reinforces One Vision Housing’s commitment to delivering quality service to all customers.