Don’t let your home fall into disrepair, allow us access!

Published: 4/7/2025

At One Vision Housing, our top priority is providing safe, healthy, and high-quality homes for our customers. To do this, we absolutely need your cooperation in granting our teams access to your property.

Why access is crucial?

Regular surveys and inspections are essential, and a legal requirement, to maintain the standards of the homes we provide. Without access, we can’t properly identify, repair, or prevent issues that could lead to serious disrepair.

Early detection and prevention

Inspections allow our team to spot minor faults e.g small leaks, cracks and early signs of damp or mould before they escalate into major disrepairs.

Access to the property means we can complete reactive maintenance but also be proactive in maintaining the standards of your home. So rather than only addressing the issues once they become significant or are reported, we can resolve the issue before it gets bigger.

Ensuring health and safety for happy homes

Unfortunately, some types of disrepair can have a severe impact on your physical health. Our maintenance team are trained to identify potential health and safety hazards, ensuring they are removed and managed appropriately. This is why it is crucial to allow our maintenance and surveyor teams access to your home. Without access your home could become a hazard to your health.

Improving Satisfaction

Ultimately, our goal is for you to be happy and comfortable in your home. Regular access for checks and timely repairs is key to maintaining the quality of your living environment and ensuring your long-term satisfaction. By working together, we can keep your home in excellent condition.

Avoiding Disrepair

Under the terms of your tenancy agreement, you must allow us access to the property. Failure to do so could result in legal action being taken and court costs may be recharged to the customer.

Have you spot any disrepair in your home? Report a repair HERE!