Independent Living Service

Our Independent Living Service (ILS) ensures that we can provide housing for individuals or families who require assistance to live independently in their homes.

Our dedicated and fully-trained staff, based throughout Sefton, Liverpool and Wirral will get to know you, work with you and provide you with the right kind of assistance to help you maintain and sustain your tenancy.

Whilst the service is not a ‘one size fits all’ there are some common themes.  Our staff can help you to overcome obstacles and find out what’s important to you; whether this is achieving a lifetime goal or simply meeting new friends. However there may be other things which are more important to you, like helping you with financial or health concerns.

We will agree the frequency of your contact with staff and ensure that you’re communicated with in an effective manner.

The service will help you to:

  • Access other agencies, such as services that will support your health and wellbeing.
  • Access volunteering, learning or social activities
  • Understand your tenancy, both in terms of your rights and responsibilities.
  • Claim and maximise your benefits and other income.
  • Manage your money if you find this difficult.

Independent Living options

Retirement Housing – We have seven purpose-built schemes for those aged 60+ (or 55+ for those with a health condition). Each scheme has a communal lounge, gardens and a variety of regular social activities.

Dispersed Services – We have over 600 flats and bungalows throughout Sefton for those aged 18+. The properties do not have communal facilities; however residents can live independently knowing that a member of staff is just a call away to provide you with assistance when needed.

All Independent Living Service residents will have access to our 24 hour Telecare Service and like any other OVH residents, can apply for a Furnished Tenancy.

If you require any information about the Independent Living Service, or to register for an Independent Living property, please contact us on 0300 365 1111.