The Telecare Service is available to all our Independent Living customers 24 hours a day, 365 days a year. It is to be used in case of an emergency during out-of-hours periods, when the allocated Independent Living Officer is unavailable.
At the touch of a button emergencies will be responded to within minutes by arranging help from nominated friends, your doctor or the emergency services. As well as responding in an emergency, it supports independence and provides security and peace of mind.
The Telecare operator will answer any calls and establish the nature of the problem in order to take the required action to make you safe.