You can call our Customer Service Centre anytime between 8am and 6pm, Monday to Friday.
Call on 0300 365 1111
Calls to this number are local rate and may be included in any inclusive call minute package you may have.
You can also email firstname.lastname@example.org
If you are a Market Rent tenant, please email email@example.com
Please do not email us in emergencies, call 0300365 1111.
Out of hours:
Outside of these hours, the 0300 365 1111 number can still be called (24 hours, seven days a week) for the following services:
- Pay your rent using the automated telephone system
- Report an emergency repair
- Report an issue of anti-social behaviour
If you would prefer to speak to someone face-to-face, visit one of our Customer Access Centres:
Coral Drive – Open Monday to Friday – 9am to 5pm
Coral Drive, Bootle, Merseyside. L20 3UG Customer Access Centre Map
Boaler Street – Open Monday to Friday – 10am to 3pm
212h Boaler Street, Liverpool. L6 6AE Boaler Street Office Map
One Vision Housing
Dunnings Bridge Road