Retrofit Projects – Everything you need to know
At One Vision Housing, we’re committed to making your home more energy-efficient, comfortable, and affordable to run. That’s why we’re investing in retrofit improvements for many of our properties.
Whether you’ve heard the term before or this is your first time learning about it, here’s everything you need to know about retrofit and what to expect if your home is included in a project.
What to expect during your home’s Retrofit
Retrofitting your home brings a host of benefits, making your living space more comfortable and efficient. You can look forward to:
- Lower energy bills – Save money on heating and electricity.
- A warmer, healthier home – Enjoy consistent temperatures and improved indoor air quality.
- Reduced carbon footprint – Do your part for the environment by cutting down on emissions.
- Better ventilation and less damp or mould – Create a healthier living environment free from common household issues.
Retrofit is just one part of our wider goal to create more sustainable homes and communities. By working together, we can build a better, greener future—one home at a time.
If your home is part of a retrofit project, here’s a quick overview of what you can expect during the process:
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Survey and Assessment
We’ll start with a home energy assessment to understand what improvements your home needs. This may involve a visit from a qualified surveyor who will look at things like insulation levels, heating, and ventilation.
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Planning and Communication
Once we know what’s needed, we’ll be in touch with a detailed plan. You’ll know exactly:
- What work will be done
- When it will take place
- How long it will last
- Any disruption to expect
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Installation
Qualified contractors will carry out the work. We aim to keep disruption to a minimum, and our team will always treat your home with care and respect.
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Aftercare
We’ll check the work once it’s finished and provide guidance on how to get the most out of your new energy-efficient features. We’ll also be on hand if you need any support afterwards.
Your Rights and Responsibilities
- Access – Please allow access to your home for surveys and work. We’ll always give you notice and work around your schedule where possible.
- Health and Safety – Our team follows strict health and safety guidelines. If you have any concerns, let us know straight away.
- Support – We understand this can be disruptive, and we’re here to help. If you have any health conditions, mobility issues, or other concerns, let us know so we can make adjustments.
Contact us
If you have any questions about retrofit projects or want to know if your home is included, please get in touch with us:
- Email: enquiries@ovh.org.uk
- Phone: 0300 365 1111.
Alternatively, you can speak directly to your housing officer. We’ll keep you updated every step of the way.