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Reporting anti-social behaviour

We believe anti-social behaviour covers an extensive range of unacceptable actions that cause harm to an individual, their community and environment. This could be an action by someone that leaves you feeling distressed, harassed or alarmed. It also includes fear of crime or concern for public safety, disorder or nuisance.

We pledge to support our customers to enjoy their homes and communities, without anti-social behaviour.

Here at One Vision Housing we have a dedicated Community Safety Team and Neighbourhood Services Officers. Our teams work daily to: 

  • Tackle anti-social behaviour
  • Help victims, witnesses and vulnerable people dealing with anti-social behaviour issues
  • Improve  neighbourhoods
  • Develop community spirit.

Our teams across One Vision Housing work closely in collaboration with the police and partner agencies to identify and tackle problems.

Together with partner agencies we enforce a variety of preventative measures, such as:  

  • Mediation
  • Warning letters
  • Acceptable behaviour contracts
  • Youth diversionary activities
  • Increased security measures for homes and estates
  • Injunctions and evictions.
How can I report anti-social behaviour?

We strongly urge anyone being affected by anti-social behaviour to contact ourselves immediately by calling 0300 365 1111 or emailing

Please be assured that any information given to us in confidence will not be passed to the other party unless you give your consent.

Information may be shared with partner organisations where this is appropriate and allowed by legislation (specifically the Data Protection Act 1998 and Crime and Disorder Act 1998) or where this is felt to be necessary to protect the public interest. You can also find out more about your previous cases raised but requesting a review through the Community Trigger – you can do this by contacting us on the telephone number or email address listed above.



Hate crime

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At One Vision Housing we do not tolerate hate crime and support our customers to combat any issues they may be facing in their own home or community.

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Anti-social behaviour booklet

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This booklet is intended to help with instances of anti-social behaviour (ASB) which you may experience.

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Anti-social behaviour, domestic abuse and harassment policy

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OVH seeks to support its customers where they are impacted by problems caused by anti-social behaviour (ASB), domestic abuse or harassment.

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