Our dedicated Grounds Maintenance and Cleaning teams are committed to ensuring your communal areas and shared spaces are kept to the highest standards, creating a pleasant, safe, and well-maintained environment for you all year round.

As we head into the winter months, here’s what you can expect from our grounds maintenance and communal cleaning service:

Winter grounds maintenance (mid-October to mid-March)

During the colder months, our focus shifts to essential tasks that keep areas tidy and prepare for spring growth.

You can expect five scheduled visits (weather permitting) during the winter season, which includes:

• Removal of debris from all areas (grass, flowerbeds, and paved areas).
• Grassed areas to be edged.
• Trimming of shrubs and hedges.
• Harsh pruning and thinning out of shrubs and hedges (as needed).
• Treatment and removal of moss.

Communal area cleaning (year-round service)

Our dedicated cleaning team continues their essential work throughout the year, ensuring communal indoor spaces remain clean and safe. This service covers:

• Floors – Hoovering carpets and mats (if an electric supply is available), sweeping, and mopping all hard floors.
• Surfaces and fittings – Wiping handrails, banisters, skirting, architraves, window ledges, and fixtures.
• Detailing – Polishing switches and sockets, dusting spindles, and wiping hand and kick plates.
• Interior glass – Cleaning all interior glass surfaces, including vision panels (excluding residents’ private windows).
• External cleaning – Cleaning communal external windows monthly.
• Inspections – Spot-cleaning walls and assessing communal areas to report any defects.

What’s not included?

Please note that the scope of our regular maintenance and cleaning services does not include the following:

• Communal cleaning

  Not included:

  • Removal of fly tipping.
  • Carpet cleaning.
  • Removal of stubborn stains like paint, bodily fluids etc.
  • Removal of dog fouling.
• Grounds Maintenance - Winter

  Not Included:

  • Removal of fly tipping.
  • Removal of dog foul.
  • Collection of grass cuttings.
  • Pruning or removal of trees.
  • Jetwashing patio or paved areas.
  • Planting or turf areas.
  • Removal of established planting or shrubs.

We appreciate your cooperation as our teams work hard to maintain your living environment. If you have any questions about this schedule or need to report a defect, please contact us.