Everyone has the right to feel safe and secure in their own homes and communities, but when disruptive behaviour occurs, it can have a significant impact.

What is anti-social behaviour (ASB)? 

ASB is problematic conduct that is likely to distress or harass people of a different household. This can have a devastating impact on a person’s mental health and wellbeing if not dealt with properly. 

Anti-social behaviour generally falls into three main categories: 

• Personal ASB: Behaviour that deliberately targets a specific individual or group. 
• Nuisance ASB: Behaviour that causes continuous trouble, annoyance or suffering to the community.
• Environmental ASB: Actions that negatively affect public spaces and local environments. 

ASB or everyday noise?

When living in a community at a close distance from others, there is a possibility of being affected by their routine domestic activities. Everyday living, lifestyle clashes and minor annoyances can be frustrating, but it is important to understand that they may not legally classify as ASB. 

Type	ASB	Not ASB
Noise and disruption	Extremely loud music Frequent late night gatherings Continuous shouting Banging doors	Hoovering Using a washing machine Footsteps Having one-off events Home improvements between 8am and 11pm
People and community	Intimidating or threatening someone Verbal abuse Harassment	Clashing routines Different working patterns Cultural differences Strong smells when cooking
Public spaces	Graffiti Vandalism Fly-tipping Littering Dog fouling	Children playing in communal areas or streets Ball games – unless causing intentional damage
Vehicles and property	Abandoned vehicles Intentionally blocking driveways	Lawful parking even if inconvenient Being unable to park where you want Shared boundary or driveway disputes between neighbours

How to report ASB and access support

If you are experiencing anti-social behaviour, you do not have to suffer alone. Please report any issues to us directly: 

• Phone: 0300 365 1111 
• Email: enquiries@ovh.org.uk

Download our Victim Support Directory to connect with specialised support services.