Sovini Property Services: achieving 4.7 out of 5 customer satisfaction

Published: 1/3/2025

Following the dedicated efforts of Sovini Property Services to enhance customer satisfaction, we’re delighted to share the continued progress and positive results we’ve achieved.

Last week, our Localz Feedback system recorded an impressive score of 4.7 out of 5. This is a testament to the consistent dedication and hard work of our SPS Operatives Team. This is further reinforced by the positive feedback we’ve received. One customer praised our Grounds Maintenance service, highlighting the exceptional work of Tony Chadwick and John Kelly:

“Tony Chadwick and John Kelly continued to work really hard over two days to present a polished finish to groundwork at the back of my property.  They have both been respectful and professional at all times.  They have produced a very high standard of work with excellent attention to detail.  Both workmen are a great asset to your team.  They have provided great skill and knowledge to the work that needed doing.  I cannot thank them enough for what they have done, and I hope both will be acknowledged for what they have presented as excellent workmanship”

Another customer expressed similar feelings regarding our Operatives, Arron Burrows and Leszek Knapa:

“Arron Burrows and Leszek Knapa did a great job and finished the job to a high standard going above and beyond to ensure the door and trim looked just right.  Explaining what they were doing, Arron did not waste time when he realised the job was more complicated and called in extra help.  Very professional and the door looks better than it ever has, thank you!”

These comments represent just a fraction of the positive feedback we’ve received, recognising the dedication and skill of our various teams. We’re incredibly proud that our teams’ hard work is being acknowledged and making a real difference in our customers’ lives.

Grounds Maintenance prepares for summer growth

Striving to continue this exceptional service, Grounds Maintenance Team are anticipating the surge in summer growth. The team is fully equipped to maintain our grounds to the highest standards.

With the arrival of new grass cutters, hedge trimmers, and other essential equipment, they’re ready to tackle the challenges ahead. Keep an eye out for our Grounds Maintenance Team in the coming months as they utilise this new equipment to keep our surroundings tip top shape.