Please not that our offices will be closed during the following period:

• Closing: 4pm on Wednesday 24th December
• Reopening: 8am Friday 2nd January 2026

Contact information

• Emergency Repairs & ASB – For any emergency repairs or anti-social behaviour concerns, please call us on 0300 365 1111. We are available 24/7 throughout the festive period.
• Non-Urgent Repairs – For non-urgent repairs, please email us at enquiries@ovh.org.uk and we will get back to you as soon as possible on our return.
• My Account – You can also report repairs and maintenance issues directly through the ‘My Account’ app, this ensures that your concerns are logged and ready for our team as soon as service resumes.

From all of us at One Vision Housing, we wish you a very Merry Christmas and a Happy New Year!