Are you feeling unsure about your benefits or need help understanding your welfare rights? We offer free, expert, and confidential advice at our new online Welfare Rights Surgery.

Our dedicated Welfare Rights Officers are here to help make things clearer and ensure you get the right support.

Everything you need to know

How to book your appointment

You must book an appointment in advance. Please contact our Customer Service Centre (CSC) to arrange your call:

• Call: 0300 365 1111
• Email: feedback@ovh.org.uk

Please note, this service is just for benefits and welfare rights advice. If you need other financial support, please check our full Customer Support Directory here.