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Living in flats

Here you will find useful information for those living in high rise blocks (4 storeys or more), low rise blocks (3 storeys or less) and converted blocks (e.g. houses converted into several self-contained flats).

Right to occupy
We will not interrupt or interfere with your right to peacefully occupy your home except where:

  • Access is required subject to reasonable notice (e.g. to inspect the condition of your home, carry out repairs or other works, or to carry out an annual tenancy audit).
  • We are entitled to possession at the end of the tenancy.
  • We want to check on your safety or welfare, where there is cause for.

Information for all residents

  • Visitors and unwanted visitors
  • Fire, Legionella, Asbestos and Gas
  • Smoking in shared areas
  • General waste
  • Communal areas
  • How to be a good neighbour
  • Windows
  • Abandoned flats
  • Car parks and vehicle access

Information for high rise/ low rise residents

  • How do I use my door entry system?
  • Communal cleaning
  • Balconies
  • Lifts
  • Dogs and other animals
  • CCTV
  • Wet and dry risers (High Rise only)
  • Rubbish chutes (High Rise Only)
  • Satellite dishes and television (High Rise only)

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