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Maintaining building safety

We use the performance data to identify areas where we need to improve, to help shape our services and provide good quality homes for our customers.

As a result of customer feedback, here are some of the improvements we have made:

  • Improvements have been made to our damp, mould and condensation processes to ensure we quickly and effectively deal with and resolve issues.
  • Continue to ensure that we maintain 100% compliance and health and safety standards.

We will continue to collate data and share it with customers on a regular basis to be transparent about our performance, and provide customers with confidence in the services we deliver.

More information about our performance can be found here.

Tenant Satisfaction Measures

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Discover how we’re performing on TSM’s.

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Our performance

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We use customer feedback to monitor and improve on our performance.

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This page was last updated on 26/06/2024