Domestic abuse
If you are in immediate danger, please dial 999. If speaking is not safe, the silent solution guide provides advice on what to do.
Domestic abuse can affect anyone, and we understand it takes many forms—most commonly in relationships, but also involving family members.
At One Vision Housing, your safety is our priority. We are here to offer non-judgemental support, helping you find the advice and guidance needed to feel secure in your own home.
If you are currently affected by domestic abuse, please contact us immediately, or reach out to the police or a registered charity for urgent support.
Our Commitment to You:
- We will ensure you can access the right support services as early as possible, providing advice so you can make choices about your next steps.
- We partner with you and external support agencies to help you rebuild your life after experiencing abuse.
- We will always follow relevant safeguarding procedures if we believe a child or vulnerable adult is at risk.
We are proud to have signed the ‘Make a Stand’ pledge alongside other housing providers to actively combat domestic abuse and secure safe homes for our customers and their families.
A list of organisations and their contact details who can support individuals and families affected by domestic abuse can be found below:
Merseyside
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Sefton Women's and Children's Aid
A free and confidential support for women, young people and children throughout the borough of Sefton.
0151 394 1400 / help@swaca.com
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Sefton Independent Domestic Violence Advocate Service
A service provided for those being affected by domestic abuse throughout Sefton.
0151 934 5142
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Sefton Domestic Abuse Service
Monday – Friday 8am – 6pm
A local helpline for anyone affected by domestic abuse
0151 394 1400
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Liverpool Domestic Abuse Service
A free, independent and confidential service for those suffering with domestic abuse.
0800 084 2744
Mobile/text for hard of hearing 07923 232 327
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Merseyside Domestic Abuse Service
Formally known as Chrysalis, the service provides support for women, children and young people being affected by domestic abuse.
07802 722703
Cheshire
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Cheshire East Domestic Abuse Hub
A hub for information, consultation, referral and triage for families affected by domestic abuse.
0300 123 5101
National
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Women's Aid
A 24 hour freephone service providing national domestic abuse support.
0808 2000 247
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Freephone National Domestic Abuse Helpline, run by Refuge
Refuge is an independent, specialist charity that supports women fleeing domestic abuse and other forms of gender-based violence.
0808 2000 247
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Rights of Women
Advice surrounding family law, supporting those who are experiencing or have previously experienced domestic abuse.
info@row.org.uk
0207 251 6575
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The Deaf Health Charity
To make a referral or an enquiry, please contact:
Email: da@signhealth.org.uk
Deaf people can contact us directly for advice or support below:
Monday-Friday 9.30am-4.30pm
SMS : 07800 003421More information at: signhealth.org.uk/domesticabuse
Domestic Abuse A4 poster_SignHealth_online_version
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Suzy Lamplugh Trust
Information about reporting stalking or harassment
National Stalking Helpline 0808 802 0300
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Savera
Savera UK is working to end “honour”-based abuse and all harmful practices
0800 107 0726 helpline
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Clare's Law
A police run scheme that lets you or anyone else formally request or receive usually confidential information about a romantic partner’s criminal history
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Police
The police support the individuals and families affected by domestic abuse. The police is contactable through an emergency and non-emergency telephone number.
999
101
Men's support
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Mankind
Their confidential helpline is available for male victims of domestic abuse and domestic violence across the UK as well as their friends, family, neighbours, work colleagues and employers.
We provide an information and signposting service to men suffering from domestic abuse from their current or former wife, partner (including same-sex partner) or husband. This can range from physical violence or object throwing to abuse such as constant bullying or insults.
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The Paul Lavelle Foundation
The Paul Lavelle Foundation charity was registered in April 2018 with the intention of raising awareness to male domestic abuse through sports and outdoor activities.
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Respect Men's Advice Line
A helpline for men experiencing domestic abuse.
0808 801 0327
