• Beware of scam delivery texts and emails

  With online shopping booming during Christmas, fake delivery notifications are a common scam. These emails or texts might claim your package is delayed and ask you to click a link for tracking. Clicking this link can lead to a phishing website designed to steal your personal information.

  Once these details are stolen, they may call stating they are from the bank and offer to help safeguard funds by trying to convince you to transfer money into a fake ‘safe account’. Remember to always end the call if you receive a call like this and call the bank on the number on their website. Mention the call you received, and they can confirm if it was the bank or not.

  Received a suspicious text? Forward them to 7726. Received scam emails? Report them to report@phishing.gov.uk

• Fake and copy-cat websites

  The holiday season brings endless emails offering deals, sales, and bargains. Be cautious, as some may lead to look-alike websites. These trick you into downloading malware, making fake purchases, and sharing private information.

  Here’s how to stay safe:

  • Double check the website address: Make sure it’s spelt correctly
  • Search directly: Find the website through a search engine instead of clicking on links in emails.
  • Verify the website: Use tools like Get Safe Online’s “Check a Website” org/checkawebsite
• Beware of fake charities

  Christmas is the season for generosity but be mindful of where you donate.

  Before donating, check the charity’s name and registration number. You can verify this at the Charity Commission’s website at charitycommission.gov.uk

• Gift Card scams

  Scammers might impersonate someone in your contacts list, asking you to buy a gift card on their behalf. Typically, they claim illness, busyness or issues with their payment method. Once you buy the card, they request the serial number to steal the value.

  Here’s what to do:

  • Never share gift card details: Don’t give out the serial number or PIN or purchased cards.
  • Verify requests: If someone asks for a financial favour via email, call them on a trusted number to confirm or notify them their account may have been hacked.

   

• Fake social media contest, giveaways and fake sellers

  Social media platforms offer great deals, but it’s also where scammers provide unrealistic offers. Watch out for fake accounts with offers and giveaways to catch your eye and encourage you to share. These accounts then collect your personal information.

  Here’s how to avoid them:

  • Don’t be fooled by “too-good-to-be-true” offers.
  • Verify the source: Check the official page of brands offering promotions to see if the offer is real.

Have you been scammed?

If you have been a victim of a scam, contact your bank immediately and report it to Action Fraud on 0300 123 2040 or at www.actionfraud.police.uk

Stay vigilant and enjoy a safe and happy holiday season!