Our new Tenant Inspectors are ready to go!

Published: 1/4/2025

With their training successfully concluded last month and badges now in hand, our new Tenant Inspectors are deployed and ready to make a difference.

As Tenant Inspectors, our involved customers help us improve our services by working with our teams to inspect our homes, communal areas, schemes, and neighbourhoods. Their responsibilities include reviewing the quality of works against service standards, assessing the safety and security of our neighbourhoods and homes, and ensuring customers receive all the information needed for safe living, ultimately upholding our standards.

All our new Tenant Inspectors have a good eye for detail and health & safety knowledge. This is essential to provide valuable feedback and highlight areas of concerns for us to improve and address.

This month, the members will begin their duties with communal cleaning inspections following training with our Health & Safety Team.

Do you want to become an involved customer?

Our Customer Voice Team offers a range of flexible involvement opportunities for all our customers. Whether you only have a few minutes or a few hours to commit, we have a role for you!

Explore the diverse opportunities available and discover how you can actively shape our services. Visit https://ovh.org.uk/get-involved/become-an-involved-customer/ to learn more.

Ready to get involved? Register your interest today! Call 0300 365 1111 or email getinvolved@ovh.org.uk.