Case studies
Discover how we’re building stronger neighbourhoods through meaningful stakeholder engagement, impactful days of action, and ensuring our customer voice is heard.
2024/25
Customer and Stakeholder Engagement
Communal Area Refurbishments
After reviewing customer feedback, we took a comprehensive approach to address customer issues, and brought together multiple teams across the organisation to develop solutions to improve customer satisfaction and maintain our properties.
Netherton Neighbourhood Fun Fest
To help improve the health and wellbeing of local residents, OVH partnered with community organisation, the Netherton Park Neighbourhood Centre, to host a free family fun day.
People and Learning Strategy
Over the past few months our People & Learning Team have been working on refreshing the Group's People and Learning Strategy. As part of this, they wanted to reach out to our involved customers to get their feedback on the strategy.