Annual Report
We are proud to share our annual report for the 2024/25 financial year. This past year saw us deliver on our commitment of providing safe, secure, and affordable homes that create opportunities and change lives.
We prioritised increasing the number of high-quality housing, offering a wide range of tenures to create equal opportunities for all. This year, we were delighted to welcome approximately 100 families and individuals onto the property ladder through affordable and quality new homes, supporting our vision of a better future, investing £34.4 million into developing new homes.
Customer voice remains at the heart of our operations, and is key to how we shape our services. We were thrilled to welcome new members to our involvement group and register over 400 customers to receive our monthly customer voice newsletter. By offering opportunities for different levels of involvement, the invaluable insights of all our engaged customers continue to shape and refine the services we offer.
This year also saw the successful launch of our clear alleyways campaign, in partnership with Sefton Council. This vital initiative is designed to tackle fly-tipping and neglected alleyways, transforming them into clean, safe, and welcoming environments through education, enforcement, and community engagement.
To further support our ongoing commitment to customers, we are investing in our people. We created 207 new career opportunities across The Sovini Group, with 94 colleagues undertaking traditional and non-traditional apprenticeships. We also delivered valuable training to colleagues designed to enhance the customer experience.
Thank you for your continued support. We remain fully committed to listening and acting upon your feedback to help shape our services. To learn more about our achievements and plans for the future, please take the time to read our report in full.
Read the full report today:
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Want to provide feedback?
We would love to hear your feedback about our Annual Report. Please send an email to mac@sovini.co.uk to let us know your thoughts.