In line with UK Government advice regarding COVID-19 we have adapted our services. Find out more about our response here.

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COVID-19 update: Useful resources

At One Vision Housing we continue to monitor, assess and respond to the evolving coronavirus (COVID-19) situation and follow the Government’s guidance. We recognise this is a challenging time for many, and we will work with you to support and advise where we can. If you haven’t yet, please check our FAQ page to find out more about our service offer.

Below is a list of our partner organisations who can provide you with additional assistance and support during this time.

 

Sefton CVS

 

Advice and guidance for Sefton residents and referrals to the NHS volunteer response programme

 

0345 140 0845

 

Cheshire West and Cheshire

 

Dedicated helpline to provide advice and support, and where necessary make arrangements for food, medicines and social contact

 

0300 123 7031

 

West Lancs Together

 

Working as part of the West Lancashire Partnership, the Council has helped to coordinate the launch of West Lancashire Together, a local support system responding to Coronavirus pandemic in the borough

 

0800 616 667

 

Liverpool Citizen Support Scheme

 

Support for Liverpool residents in crisis

 

0800 456 1523

 

Wirral View

 

Coronavirus support for Wirral residents

 

0151 666 5050

 

Wirral Age UK

 

Wellbeing calls to local older people, information, critical shopping and delivery support

 

0151 482 3456

 

Wirral Food Bank

 

Nutritionally balanced emergency food and support to local people who are referred to us in crisis

 

0151 638 7090

 

Mid Mersey Age UK

 

Wellbeing calls to local older people, information, critical shopping and delivery support

 

0300 003 1992

 

Sefton Council

 

Advice and support for Sefton residents

 

0345 140 0845

 

Citizens Advice Sefton

 

Money/debt advice

 

0151 318 6407

 

Alzheimer’s Society

 

Advice and support for people living with dementia

 

L6 Community Centre

 

Food Union – Support for those struggling to find essentials in the supermarkets

 

Mersey Care

 

Important information to changes in health services

 

 

 

Access Sefton

 

Free NHS treatment for anxiety, depression, and other common mental health conditions

 

0300 303 2708

 

The Life Rooms

 

Telephone support service
Signposting to support for housing, finance, employment, mental and physical wellbeing
0151 478 6556

 

Shout UK

 

Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere

 

Text Shout to 85258

 

Victim Care Merseyside

 

Comprehensive and dedicated support website for victims of crime on Merseyside

 

 

 

Liverpool Domestic Abuse Services

 

Support and empower women and girls who suffer from domestic abuse to live safe and independent lives

 

0151 263 7474

 

Merseyside Domestic Violence Service

 

Provides a unified service of support for families affected by domestic violence and abuse

 

0780 272 2703

 

Savera UK

 

We campaign to eliminate ‘honour’-based abuse and harmful practices and provide life-saving services to those at risk, regardless of age, culture, sexuality or gender

 

0800 107 0726

 

Adult Social Care (North)

 

01704 704389

 

Adult Social Care (South)
0151 529 3761

 

Sefton Council Children’s Safeguarding Concerns

 

Report any concerns you may have regarding children’s safeguarding 

 

0345 140 0845

 

NSPCC

 

If you’re worried about a child, or need advice and support, talk to the helpline – Find out more on how you can spot the signs of child abuse and what you can do here.

 

0808 800 5000

 

Living Well Sefton

 

Free service with a focus on supporting people with issues that may be affecting their health and wellbeing

 

0300 323 0181

 

Good Neighbour Scheme – Liverpool

 

The Liverpool Good Neighbour scheme will match volunteers with people in need who don’t have anyone else nearby to help with day-to-day tasks

 

0151 233 3066

 

 

Sefton CAMHS

 

Support for children and young people with varying difficulties including low mood, anxiety, self-harm, suicidal ideation, behavioural difficulties and trauma within the Sefton area

 

0808 196 3550

 

 

Safeguarding

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Safeguarding is the term we use for how we will keep the most vulnerable people in our communities safe from harm. Find out more about safeguarding by downloading our helpful guide.

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Keeping well at home

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By staying at home we are protecting ourselves, our families and our communities. Download this helpful booklet to find out how to keep well whilst at home.

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