In line with UK Government advice regarding COVID-19 we have adapted our services. Find out more about our response here.

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HomeHome IconLow level Involvement

Low level Involvement

This involves the least amount of time but still provides us with lots of useful information.

Come along to our local customer meetings or events

We often run information days and events. So look out for invites through your door, posters, adverts in our magazine, InVision and the local press.

Take part in a walkabout

These are organised by your Neighbourhood Housing Officer and take place regularly with Residents’ Groups in certain areas to highlight issues and agree solutions.

If these don’t happen in your area and you want to start them up, let us know!

Hot Topic Groups

Burning issues – if there is an issue in your neighbourhood that we need to know about then gather a few neighbours together and we will come and visit to try and work through your issues and give you a voice.

Customer Feedback & Surveys (Market Research)

The simplest way to get involved is to give us your views by completing surveys. You can also give us complaints, suggestions and compliments. Visit the Complaints, Appeals and Feedback section of our website for more information.

A simple phone call, letter, email or conversation with one of our staff to tell us what we’re doing well or what we could do better can really make a difference.

For more information see our ‘complaints and feedback’ leaflet.

If you would like to get involved in anything listed here simply let us know by contacting Ann Owens on 0151 530 5459

Community Development Fund Panel

Quarterly meetings held to assess applications for OVH Community Development Fund (£10,000 available annually)

Funding distributed to local groups that promote projects that contribute to the following themes: Improved Community Safety, Support for Vulnerable or Older People, Promotion of Health and Wellbeing, Informal Learning Opportunities, Promotion of Activities for Young People, Increased Involvement or Empowerment.

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