Employee Case Studies

Want to know what it’s really like working for One Vision Housing? Read what our employees have to say in their own words…


Anna GrocottAnna Grocott – Neighbourhood Services Officer

“I started working for One Vision Housing in May 2008. I was interested in housing and wanted to start a career in this field. After looking at various housing associations I was interested in One Vision Housing because it was a relatively new company and had exciting plans for the future. I had always worked in retail so began my career as a Customer Service Advisor, which gave me the opportunity to gain knowledge in housing due to the variety of queries you receive as a Customer Service Advisor.”






Avril MartinAvril Martin – Independent Living Team Leader

“I enjoy working with a close, mutually supportive team of colleagues. I get great satisfaction from helping staff to secure real outcomes for customers. Staff know and are trusted by their customers with the small things that mean a lot to them.”








Rachel GriffithsRachel Griffiths – Neighbourhood Services Officer

“I really enjoy the variety of the Services Officer role. No two days are ever the same which keeps me on my toes! The main thing I like about working for One Vision Housing is the culture of the organisation. You have full support and guidance from managers and colleagues so that you’re able to do your job. Although everyone is hard at work, some days it doesn’t feel like work as we enjoy the time we spend here.”