Customer Self-Service Portal

You can now access your account on line through theĀ One Vision Housing Self-Service Portal.

The Self-Service Portal allows you to access our services at your convenience, these online services allow you to:

  • View the personal details we have stored about you
  • View your accounts and account transactions
  • Generate and print account statements
  • Make payments
  • Request repairs
  • Reporting Anti-Social Behaviour
  • Request various forms to be posted to you
  • Request a new payment card
  • Make arrangements to pay outstanding debt
  • Request a call back
  • Register complaints

All current tenants are eligible to register for an account on the Self-Service Portal. To register click HERE.

Once registered, you can access the Self-Service Portal at any time by clicking HERE.

If you have any problems registering or logging in, or would like advice about how to use the Self-Service Portal, please call 0300 365 1111.