The Noise App – helping us to tackle noise nuisance

Do you suffer from anti-social behaviour, particularly noise nuisance from your neighbours?

You can download a FREE mobile app, which will allow you to report and capture evidence of noise nuisance affecting your quality of life. It will then be reported directly to our ASB team and logged as evidence of your complaint.

The app captures audio, GPS data, timestamps, and source information about each report, making it easier for us to build a case against those making the noise.

Our Neighbourhood Services Officers spend a lot of time dealing with issues around noise nuisance, most commonly related to loud music and neighbours arguing and/or shouting.

Noise nuisance is accountable for almost 30% (28.4%) of OVH’s anti-social behaviour complaints. And 2016 is expected to be a record year, having already recorded 236 noise nuisance complaints since January (there were 203 noise complaints in 2015).

How to download and use The Noise App:

Step 1 – Download the app from www.thenoiseapp.com or search online for ‘The Noise App’ at Google Play or the Apple App Store.

Step 2 – Create your account and choose a Service Provider ,”One Vision Housing” to investigate your noise nuisance reports.

Step 3 – To report a nuisance simply tap the icon, make a 30-second recording of the noise, complete a form and submit your report online.

Step 4 – Wait for a response from One Vision Housing, while we investigate your case reports.