Useful emergency numbers

Emergency Repairs

For repairs to your One Vision Housing property call 0300 365 1111, 24 hours a day, seven days a week.

Emergency Services

Always call 999 if you need urgent assistance from the three main emergency services, Police, Fire and Rescue and Ambulance or the coastguard.

Gas Leaks

For gas leaks call the National Grid on 0800 111 999 24 hours a day, seven days a week.

Homelessness

For help in Sefton contact the Sefton MBC Homeless Team on 0151 934 3541 or 0151 920 8234 after 5pm Monday to Thursday, after 4:15 p.m. on Friday and anytime at weekends and bank holidays.

For help in Liverpool contact the Liverpool City Council Housing Options Service by calling into any One Stop Shop or by phoning Careline on 0151 233 3800 (Freephone 0800 731 6844).

Anti-Social Behaviour

For urgent assistance call 999

For non emergency enquiries call 101 or contact our ASB team on 0300 365 1111

Crimestoppers: 0800 555 111 (Call anonymously with information about ANY crime)

Stop Hate UK: stophateuk.org

Victim Support: victimsupport.org.uk 0151 353 4025

Social Care and Assistance

Sefton Council Social Care Customer Access Team: 0845 140 0845 or 0151 920 8234 (out of hours emergency service).

Liverpool Council Careline: 0151 233 3800

Wirral Council Emergency Duty Team: 0151 677 6557

Domestic Abuse

Sefton Women’s and Children’s Aid (SWACA): 0151 922 8606 swaca.com

Sefton Domestic Abuse: Venus Resource Centre 0151 474 4744 (24 hour helpline 0808 2000 247)

Liverpool Domestic Abuse: LiverpoolDomesticAbuseService.org.uk

Cheshire West and Chester: Domestic Abuse Safety Unit: 01606 351 375

Cheshire East Domestic Abuse Hub: 0300 123 5101

Wirral Family Safety Unit: 0151 604 3567

Childline

ChildLine is the UK’s free and confidential, 24-hour helpline for children in distress or danger.
Call 0800 1111.