You Said, We Did!
We believe it’s important to act on customer feedback to improve the services we provide.
The information you give us about our services is shared with our managers and involved tenants to make sure we are learning and improving as a result of your feedback.
When this has happened we publish it so you can see how your feedback has made a real difference.
Examples of this are published on our website, in our InVision magazine and in our Annual Report.
Please see the ‘Related Documents’ to read about the recent improvements made as a result of your comments.
Previous versions can be found below: