Sign up for My Account

You can now report and book appointments for repairs, make payments and view your account online with our free, easy-to-use and convenient My Account service (previously known as Customer Self Service Portal).

Manage your account whenever and wherever you want, through your computer or mobile device.

How to sign up for My Account:

  1. Go to and click ‘Create Account’
  2. Enter the email address you use for OVH, if you have never registered one with us, please contact us on 0300 365 1111
  3. Choose a password and re-enter to confirm
  4. Enter your OVH account number and your date of birth
  5. Choose and enter your security details
  6. Check your inbox, look for an OVH verification email and click the verify link
  7. You can now sign in!

If you have any problems registering, logging in, or would like advice about how to use My Account, please call 0300 365 1111.