Frozen pipes?
At the moment we are receiving almost three times the amount of calls we usually receive in a day. A [...]
News
News Archive: December 2010
Step clever
One Vision Housing Property Services Limited was out in force to support the development of Sefton’s small businesses at an [...]
Current weather conditions and repairs service
Due to the extreme weather conditions, we are receiving high volumes of calls to our Customer Service Centre, in particular [...]
Contacting us over Christmas
Our offices will be closed from 5pm on Friday 23rd December and will re-open again at 8am on Tuesday 3rd [...]
Are you satisfied?
This month we have sent out a STATUS satisfaction survey to over 3,500 tenants. If you have received a survey [...]
Setting the standard
We have achieved another accreditation, this time from HouseMark – the leading provider of performance improvement services. HouseMark were asked [...]
National award for Customer Service Centre
One Vision Housing have come out on top in a national award. The Customer Service Centre beat off competition from [...]
Help with dementia
The Alzheimer’s Society have set up four new drop-in support groups in Sefton for people living with dementia as well [...]
A time to celebrate
A special awards ceremony and party was held to recognise One Vision Housing residents who have worked tirelessly throughout 2010 [...]
Paying your rentâ??s never been easier
We have expanded the methods in which you can pay your rent and doubled the number of places that will [...]