One Vision Housing has signed up to the National Housing Federation’s ‘iN business’ initiative.
‘iN business for neighbourhoods’ is a major initiative which aims to place housing associations at the very heart of the communities they serve – providing better homes, improved neighbourhood services and an enhanced quality of life for local people.
As a community – centred organisation One Vision housing is committed to improving the lives of people in Sefton and this is clearly demonstrated by its support of this standard.
The core commitments of iN business for neighbourhoods relate to the development of communities and to putting the neighbourhoods at the heart of everything the organisation does. They also signal a commitment towards the pursuit of excellence and improvement in every aspect of the business; and to customers, specifically to:
- Ensure customers are the driving force behind our business
- Listen to them, respond to their views and engage them in our work at all levels
- Offer them respect, choice and support
- Do everything we can to prevent neighbourhood problems and will deal firmly with people who are bad neighbours.
One Vision Director of Corporate Services Chris Hegarty said: "To make iN business for neighbourhoods a reality for One Vision Housing and our customers, we have geared our business targets so that they not only deliver our core aims, but also those at the centre of the standard.
"We also have the full support of the board and we hope that the principles set out by iN business for neighbourhoods will help us steer our decision making to help deliver better services for our customers and ensure One Vision Housing is a force for positive change for Sefton."
Customers will now be able to see iN business for neighbourhoods (iN) logo on all One Vision Housing corporate literature and communications material.